During the pandemic, the CEO at British Airways put a mandate down to “let me know how automation can help” the business. That mandate kickstarted automation at British Airways. The automation team grew from just three people in 2020 to today’s 25-strong Automation Center of Excellence, blended with experts from Tquila Automation, to deliver some outstanding results.

At UiPath Together, Sarah Barr Miller, Director of Data and Automation, shared British Airway’s journey from process automation to AI-powered automation. Watch it now.

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